Shipping policy

All our products are packaged and shipped in plain, unmarked packages. We ship worldwide and strive to ship all orders within 72 to 96 hours of receipt of confirmed payment.

Orders are packaged and shipped Tuesday through Friday, using any of the following shipping methods: United States Priority Mail or UPS for domestic orders. United States Global Priority Mail or UPS for International Orders. Expedited Delivery is available for an additional charge. Not all items are available for expiated delivery.

Orders that exceed $250.00 are shipped insured for your protection, and will require an adult signature for delivery. This is included in the quoted delivery charges. We will send an email confirmation with tracking numbers for the shipment. To ensure delivery to your inbox, please add to your address book. Alternative Sites Ltd is NOT responsible for damaged, lost, or delayed products once in transit. If you so desire, you may insure any order with us against loss or damage during shipping for an additional fee.

The customer is responsible for all additional customs, duties, and taxes related to international shipping. Please note that US law requires us to disclose the contents of the shipment on the customs forms.

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