Shipping policy

All our products are packaged and shipped in plain, unmarked packages. We reuse many of our shipping materials as our products come from all around the globe. We know everyone loves a nicely packed order with colorful confetti and paper but we have decided to maximize our efforts to create as little waste as possible. Many boxes, bubble wrap, packaging paper and peanuts come from our own supply orders. All packages with peanuts in them are bio peanuts made from entirely renewable resources and are 100% bio-degradable and compostable. While we encourage customers to reuse the peanuts, if they do end up 'in the wild' they don't harm the environment.

We ship worldwide and strive to ship all orders within 5 to 7 days of receipt of confirmed payment. (Tuesday - Friday) but occasionally can ship faster. During holidays (October to December) and other busy times orders can take up to 10 business days to ship. If you need an order quickly please email us at to discuss rush fees or alternate shipping options. we charge a $10 per item rush fee.  Please add our processing time when ordering as your method of shipment does not include order processing time. 

Orders are packaged and shipped Tuesday through Friday, using any of the following shipping methods: United States Priority Mail or UPS for domestic orders. United States Global Priority Mail or UPS for International Orders. Expedited Delivery is available for an additional charge. Not all items are available for expiated delivery.

Orders that exceed $250.00 are shipped insured for your protection, and will require an adult signature for delivery. This is included in the quoted delivery charges. We will send an email confirmation with tracking numbers for the shipment. To ensure delivery to your inbox, please add to your address book. Alternative Sites Ltd is NOT responsible for damaged, lost, or delayed products once in transit. If you so desire, you may insure any order with us against loss or damage during shipping for an additional fee.

The customer is responsible for all additional customs, duties, and taxes related to international shipping. Please note that US law requires us to disclose the contents of the shipment on the customs forms.

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